Legal notice

Last updated: 27 June 2026

1. Website Operator

This website is operated by:

Business Name: Zalmi Step
Owner / Authorized Representative: [Insert full legal name]
Website: https://zalmistep.com
Country of Operation: Pakistan
Business Address: [Insert complete physical business address]

2. Contact Information

For questions regarding our products, orders, deliveries, returns or website, contact us through:

Email: zalmistepofficial@gmail.com
WhatsApp / Phone: +92 370 0995365
Website: https://zalmistep.com

Customers should include their name and order number when contacting us about an existing order.

3. Nature of Business

Zalmi Step operates an online footwear store offering Peshawari Chappals and related footwear products.

Product availability, prices, sizes, colours, delivery options and payment methods are displayed on the relevant product page or during checkout.

4. Ecommerce Platform

The Zalmi Step online store is hosted through Shopify, which provides the ecommerce platform used to display products, receive orders and operate the website.

Certain services may also be provided by third parties, including:

  • Payment providers

  • Courier and logistics companies

  • Analytics providers

  • Marketing platforms

  • WhatsApp and communication services

  • Website applications and integrations

These third-party services may operate under their own terms and privacy policies.

5. Accuracy of Website Information

We make reasonable efforts to keep the information on this website accurate and current.

However, occasional errors may occur in relation to:

  • Product descriptions

  • Prices

  • Stock availability

  • Sizes

  • Colours

  • Images

  • Promotions

  • Shipping charges

  • Estimated delivery times

Zalmi Step may correct errors and update website information when reasonably necessary.

If an error materially affects an order, we will contact the customer and offer an appropriate solution.

6. Product Images and Colours

We aim to present product colours, textures and details as accurately as reasonably possible.

The actual product may appear slightly different because of:

  • Lighting used during photography

  • Screen brightness or display settings

  • Natural differences in material, texture or finish

  • Minor production variations

Reasonable visual differences are not automatically considered defects. Genuine wrong, damaged or defective products are handled according to our Return, Exchange & Refund Policy.

7. Intellectual Property

Unless otherwise stated, the Zalmi Step name, logo, website design, written content, graphics, product descriptions and original photographs are owned by or licensed to Zalmi Step.

Website content may not be copied, reproduced, republished, sold, modified or commercially used without prior written permission.

Third-party trademarks, brand names, photographs and other protected materials remain the property of their respective owners.

Nothing on this website grants permission to use Zalmi Step branding or content without authorization.

8. External Links

This website may contain links to third-party websites or services.

Zalmi Step does not control independent third-party websites and is not responsible for their:

  • Content

  • Availability

  • Security

  • Privacy practices

  • Products or services

  • Terms and conditions

Customers should review the policies of an external website before providing information or completing a transaction there.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate order and delivery information

  • Selecting the correct product, colour and size

  • Reviewing product details before ordering

  • Providing an active phone or WhatsApp number

  • Reading the applicable store policies

  • Receiving and paying for confirmed Cash on Delivery orders

Submitting fraudulent information or intentionally placing fake orders may result in order cancellation or restrictions on future Cash on Delivery orders.

10. Consumer Rights

Nothing in this Legal Notice is intended to remove or restrict any customer right that cannot legally be excluded under applicable consumer-protection law.

Returns, exchanges, refunds, delivery problems and defective products are handled under the applicable Zalmi Step policies.

11. Limitation of Information

General content published on this website is provided for product and shopping information.

It should not be interpreted as professional, medical, legal or financial advice.

To the maximum extent permitted by applicable law, Zalmi Step is not responsible for losses caused solely by reliance on general website content that is unrelated to an accepted order or a legal consumer right.

12. Governing Law

This website and its operation are governed by the applicable laws of Pakistan.

Customers are encouraged to contact Zalmi Step first so that any concern can be reviewed and resolved fairly.

Nothing in this section prevents a customer from approaching a court, consumer forum or other authority with lawful jurisdiction.

13. Store Policies

Use of this website and purchases from Zalmi Step are also governed by the following policies:

Return, Exchange & Refund Policy
https://zalmistep.com/policies/refund-policy

Shipping Policy
https://zalmistep.com/policies/shipping-policy

Privacy Policy
https://zalmistep.com/policies/privacy-policy

Terms of Service
https://zalmistep.com/policies/terms-of-service

14. Changes to This Legal Notice

Zalmi Step may update this Legal Notice when business information, services, website features or legal requirements change.

The current version will be published on this page together with its latest revision date.

15. Legal Enquiries

Legal or formal enquiries regarding this website may be sent to:

Business Name: Zalmi Step
Email: zalmistepofficial@gmail.com
WhatsApp / Phone: +92 370 0995365